We collect and process some or all of the following type of information in the course of you using our Services. The type of information we collect will depend on the circumstances and the Service you are using. Generally speaking, the information about the user as collected by the Company is: (a) data supplied by users and (b) data automatically tracked while navigation (c) data collected from any other source (collectively referred to as “Information”).
(a). Information Supplied by Users (i) Registration Data This Information includes, but is not limited to, basic contact information provided by you on our Website, which may include your name, mobile number, address, e-mail address, data of birth, demographical information, gender, interests, preferences, place of work, position, country. For example, the Company may collect personal Information when you register on the Website, to subscribe to our Services or for requesting further information. It can also include information that we have not requested but which you have volunteered, such as information provided during interactions via comments or other submissions you have made to our online Services, such as online forums, in response to a survey, while requesting certain Services or products, or to enter a sweepstakes, contest, or other promotion.
When you register using your other accounts like on Facebook, Twitter, Gmail etc. we shall retrieve Information from such account to continue to interact with you and to continue providing the Services.
(ii) Subscription or Paid Service Data
You may choose to purchase any subscription or paid Service using a credit card, e-wallet or any other electronic payment system. When you chose any subscription or paid Service, we or our payment system provider may collect your purchase, address or billing information, including your credit card number and expiration date, etc. (“Payment Information”). However, when you order using an in-app purchase option, same are handled by such platform providers. Typically, the Payment information is provided directly by users, via the Website, into the PCI/DSS-compliant payment processing service to which the Company subscribes, and the Company does not, itself, process or store the Payment Information, except as stated herein.
The subscriptions or paid Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term. This Payment Information is used to provide you your requested Services, to manage your account, to communicate with you, and enforce any terms of service or agreement related to the Website. We use any Payment Information we acquire from you only to fulfill your order.
(iii) Information about other Individuals
(b) Information automatically tracked while navigation When you use our Services, we automatically record Information about your usage of those Services, your interaction with our emails as well as information about the device you are using and your internet connection. We do this in the following ways:
(ii) Log File Information
We automatically collect limited information about your computer’s connection to the Internet, mobile number, etc., when you visit the Website / Service. We automatically receive and log information from your browser, including your computer’s name, your operating system, browser type and version, IP address, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device’s name, device’s serial number or unique identification number (e.g. UDiD on your iOS device). If you access the Services from a mobile or other device, we may collect a unique device identifier assigned to that device, geo-location data, or other transactional information for that device.
(iii) Clear GIFs
Besides web beacons, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia to measure traffic within the Website / Service to improve the Website / Service quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come.
(c) Information collected from any other source
(i) Information from other Sources: Demographic & Purchase Information We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use analytical tools to track the user behaviour on our Website. These tools have been enabled to support display advertising towards helping us gain understanding of our users’ demographics and interests. The reports are anonymous and cannot be associated with any individual personally identifiable Information that you may have shared with us.
(ii)Advertisements& Purchase Information
We use Information held about you for our legitimate business interests for the following purposes:
In any case, if you would prefer that we do not use your Information to market or promote our products and Services to you, please either (i) tick the relevant box on the form through which we collect your Information; (ii) unsubscribe from our electronic communications using the method indicated in the relevant communication; or (iii) contact us at the contact details set out below:
Unless specifically requested, we ask that you not send us, and you shall not disclose, on or through the Services or otherwise to us, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, national identification numbers, social security numbers, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).
Any personal Information you provide to Company is kept on secure servers with limited access. The Company uses reasonable administrative, technical, personnel, and physical measures (a) to safeguard personal Information against loss, theft, unauthorized use or access, disclosure, or modification; and (b) to ensure the integrity of the personal Information.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that Information you supply will not be intercepted while being transmitted to us over the Internet, any transmission is at your own risk. And, of course, any Information you include in a posting to the discussion areas is available to anyone with Internet access.
Remember that even after you cancel your account, copies of some Information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services and such Information is outside the Company’s control. Further, if you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.
You have a number of important rights free of charge. In summary, those include rights to:
We ask individual users to identify themselves and the Information requested to be accessed, corrected or removed before processing such requests or inform other limitations you would like to put on our use of your personal Information. If you would like to exercise any of those rights, please: email, call or write to us and provide us enough information to identify you [(e.g. account number, user name, registration details)], let us know the Information to which your request relates. We may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable. Please note that we often need to retain certain data for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. Further, because of the way we maintain certain services, after you delete your Information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.
The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you keep using the Services) Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them) Whether retention is advisable considering our legal position (such as, forstatutes of limitations, litigation or regulatory investigations).
Except where otherwise indicated, we do not knowingly collect or store any personal Information from children under the age of 13. If you are aged 13 or under, we request that you do not provide us with Information relating to you or to others. Please seek the guidance of your parent or guardian before using our Services.
If you are the parent or guardian of a child who is aged under 16 and you become aware that your child has provided us with information without your consent, please contact us as given below. We will delete such information from our records within a reasonable time.Older children Depending on the service, we may also seek to obtain the consent of your parentor guardian if you are under the age of 18.
The Grievance Officer
416/2, First Floor,
Near Metro Pillar Number 127,MG Road, Ghitorni,
We request you to please provide the following information in your complaint:
The company shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
1. What is a Cookie?
(i) To gather statistics: We track how many ‘unique users’ we have and how often they visit our Website. We track how often different pages of our Website are visited and which countries our visitors come from. Accurate statistics enable us to sell advertising and continue to provide a top quality service to you. The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.
4. Types of cookie that may be used
The following types of cookie are used on this site. We don’t list every single cookie used by name – but for each type of cookie we tell you how you can control its use.
A. First Party Cookies
These are our own cookies, controlled by us and used to provide information about usage of our site.
(i) Personalisation cookies
These cookies are used to recognise repeat visitors to the Website and in conjunction with other Information we hold to attempt to record specific browsing information (that is, about the way you arrive at the Website, pages you view, options you select, information you enter and the path you take through the Website). These are used to recommend content we think you’ll be interested in based on what you’ve looked at before.
(ii) Analytics cookies
These monitor how visitors move around the Website and how they reached it. This is used so that we can see total (not individual) figures on which types of content users enjoy most, for instance.
(iii) Site management cookies
These are used to maintain your identity or session on the Website. For instance, where our Websites run on more than one server, we use a cookie to ensure that you are sent information by one specific server (otherwise you may log in or out unexpectedly). We may use similar cookies when you vote in opinion polls to ensure that you can only vote once, and to ensure that you can use our commenting functionality when not logged in (to ensure you don’t see comments you’ve reported as abusive, for instance, or don’t vote comments up/down more than once).
B. Third Party Cookies
These are cookies found in other companies’ internet tools which we are using to enhance our Website, for example Facebook, Twitter, have their own cookies, pixel tags, etc. which are controlled by them. We have no control on such cookies. The companies that generate these cookies have their own privacy policies and the Company has no access to read or write these cookies, other than allowing them to be served, we have no role to play in these cookies at all
(i) Third-party service cookies
Social sharing, video and other services we offer are run by other companies. These companies may drop cookies on your computer when you use them on our Website or if you are already logged in to them.
5. Turning off Cookies